![]() ![]() This page lists Intel® Graphics drivers for Intel® Graphics products. In regards to HDR support, the Intel® Core™ CPUs from 7th generation and above will support it, but it also depends on other factors, for instance, you need HDMI 2.0a revision you may want to check with Acer* for these features. Also, include another screenshot of the supported resolutions under the Intel® Graphics Command Center > Display > Resolution.ĥ. Please provide a screenshot of the supported resolutions under Display Settings > Display resolution. What happens if you try to use this resolution? Do you receive any error message?Ĥ. I can see the graphics report recognizes as a supported mode "2560 x 1440 (144p Hz)", is this the resolution that you are trying to set?ģ. However, the above will depend on the monitor, ports, and cables being used. Based on the reports I can see that you have an Intel® Core™ i5-7200U Processor with Intel® HD Graphics 620, indeed the maximum supported resolution via HDMI. If you prefer to receive support via this community thread, please provide the following:ġ. Since only one thread/case is allowed per issue to avoid duplication of efforts, we would like to know if you prefer to receive assistance via the internal case or this community thread? ![]() We noticed that you have an internal support ticket where you are currently being assisted. Are you using any type of adapter/converter from your system to the monitor? If yes, please provide the brand and model number as well. ![]() Brand and model number of the HDMI cable.Provide the following details about your connection: Use the option under the reply window to attach the report to the thread ( Drag and drop here or browse files to attach).Ģ. Attach the Report for Intel® Graphics Drivers, follow this link.ģ.To save your scan, click on " Next", then " Save".Click on the menu where it says " Summary" to change to " Detailed View".Open the application, check the " Everything" box, and click on " Scan" to see the system and device information. By default, Intel® SSU will take you to the " Summary View".Run the Intel® System Support Utility ( Intel® SSU) and attach the report generated: So we can better assist you, please provide the following reports:ġ. ![]()
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